World wide shipping

You can have all of our products delivered at your doorstep all around the globe.

We have years of experience with world wide shipping and have thus far shipped thousands of orders to over 40 different countries. Shipping costs and transit times depend greatly on the items you order, your location and your preferred shipping method. The information on this page is to provide you with general information and is based on our experience as well as the estimates provided by the postal services.

Transit times*

Destination country** Transit time* (working days) Transit time Rush* (working days)
United States 7-12 2-3
United Kingdom 5-7 1-2
Canada 9-15 2-3
Australia 10-20 4-6
Destination country** Transit time* (working days) Transit time Rush* (working days)
Armenia 20-25 4-6
Australia 10-20 4-6
Austria 5-7 1-2
Belgium 3-5 1-2
Bulgaria 9-15 1-2
Canada 9-15 2-3
China 9-15 2-3
Denmark 7-10 1-2
Finland 5-7 1-2
France 5-7 1-2
Germany 5-7 1-2
Greece 7-12 1-2
Hong Kong 10-20 2-3
India 12-20 4-6
Ireland 5-7 1-2
Israel 10-20 2-3
Italy 7-12 1-2
Japan 10-20 3-5
Malaysia 20-25 2-3
Mexico 12-20 6-9
New Zealand 12-20 4-6
Norway 5-7 1-2
Peru 15-25 4-6
Russia 20-25 2-3
Singapore 10-20 2-3
Slovakia 7-12 1-2
Slovenia 7-12 1-2
South Korea 20-25 2-3
Spain 7-12 1-2
Sweden 5-7 1-2
Switzerland 5-7 1-2
Thailand 12-20 2-3
Turkey 12-20 2-3
United Arab Emirates 15-25 2-3
United Kingdom 5-7 1-2
United States 7-12 2-3

 

*) Be aware international shipping can, for example, be influenced by customs, weather conditions or international holidays. We do not guarantee arrival times, but please know we always strive for smooth transactions and excellent customer service.

**) We have listed the countries we have shipped to the most, when your country is not listed please do not hesitate to contact us for more information.

Shipping costs*

Weight European Union USA & Canada Rest of the World
Kg Lbs Regular Rush Regular Rush Regular Rush
0 - 0.05 0 - 0.1 $4.50 $65.00 $4.50 $65.00 $4.50 $90.00
0.05 - 0.5 0.1 - 1.1 $10.00 $65.00 $10.00 $65.00 $10.00 $90.00
0.5 - 1 1.1 - 2.2 $14.00 $65.00 $14.00 $65.00 $14.00 $90.00
1 - 2 2.2 - 4.4 $17.50 $65.00 $20.00 $65.00 $20.00 $90.00
2 - 5 4.4 - 11 $30.00 $90.00 $40.00 $90.00 $40.00 $130.00
5 - 10 11 - 22 $50.00 $130.00 $70.00 $150.00 $70.00 $200.00
10 - 20 22 - 44 $60.00 $200.00 $120.00 $275.00 $120.00 $330.00
20 - 30 44 - 66 $150.00 $300.00 $300.00 $400.00 $400.00 $500.00

 

*)  As we sell many very different items and ship them to many different locations it is incredibly hard to set a correct shipping rate for all possible combinations. We strive to set accurate shipping rates for all of our products for all destinations, if you feel however we have miscalculated your (combined) order or certain items please reach out to us.

Shipping policies

• Orders will be sent within three working days after receiving your full payment.

• Taxes, other customs services and such related costs are the buyers responsibility , please contact customs services in your country to get more information about import costs / limits / rules etc.

• We make use of different postal services, orders are (for instance) shipped with PostNL, DeutschePost, DPD, DHL or UPS.

• When you order multiple items at once, we will combine shipping as much as possible to save on shipping costs. You can contact us before you place your order so that we can calculate the combined shipping costs. When you place your order without contacting us about the total shipping costs, we will refund the overpaid shipping costs once your order has been shipped.

• We make use of regular shipping, shipping with 'track and trace' and / or 'signed for' shipping. If you have a preference for a certain type of shipping you need to contact us prior to placing your order so that we can adjust (upgrade) shipping costs if necessary.

• Your orders will always be packaged secure and with great care. Because we love our planet, we use recycled and / or used packaging materials when possible.

Return shipments

• You can decide to return the ordered item(s) within a 14 day period. This period begins the day after receipt of your order. After we have received the item(s) - in the same condition as we have sent them to you - we will refund the full amount (excluding return postage costs).

When shipping from outside the European Union, the returned package must be marked as 'returned goods' and needs to be provided with a filled out customs form. Any additional costs resulting from incorrectly filling out the customs form will be withheld when refunding the order.

Before shipping an order, you must inform us within the 14 day period (this period begins the day after receipt of your order).

In case your order reaches you damaged and/or broken you have to take photos of the package and the items immediately after receipt and contact us.

When you return only a partial order, shipping costs will not be refunded.

Costs of shipping the item from the buyer to us (the seller) will not be refunded.

 

In case you have any further questions please do not hesitate to contact us.